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Waitlist privacy notice

What we do with your email when you join the Cartabel waitlist. In plain words.

Last updated:

The essentials

  • We keep your email, your first name if you give it, the language of the page and the date you signed up. Nothing else.
  • We use them to write to you when your spot in the beta is ready. That’s all.
  • No newsletter, no advertising. We never sell your information.
  • It is stored in Canada, on Microsoft Azure, for 12 months at most.
  • To leave the list, write to support@ascencia-solutions.ca.

1. Who is responsible

Cartabel is a project of Ascencia Solutions, based in Montréal, Québec. In this notice, “we” means Ascencia Solutions.

To reach Ascencia Solutions’ person in charge of the protection of personal information: support@ascencia-solutions.ca.

This notice covers the waitlist only. The Cartabel app will have its own privacy policy, which you will read before you use it.

2. What we collect

What you type in the form:

  • your email address;
  • your first name, if you give it.

And, without you typing it:

  • the language of the form’s page (French or English);
  • the date and time you signed up.

Your IP address is used only to slow down repeated sign-ups. We don’t record it.

3. Why

To write to you when your spot in the Cartabel beta is ready, in your language and, if you gave it, by your first name.

We use it for nothing else: no newsletter, no advertising, no solicitation. We never sell your information, and we share it with no one except Microsoft, which hosts it for us (section 4).

4. Where it is stored

On Microsoft Azure, in Canada. The form is received by our app in Québec City (Canada East region). Your sign-up is stored in our database in Toronto (Canada Central region), with its backups, in the same region. It is therefore stored outside Québec, in Ontario.

Microsoft processes this data on our behalf, under Microsoft’s Data Protection Addendum. It is encrypted in transit (HTTPS) and at rest.

5. How long we keep it

Until we have written to tell you your spot is ready, and at most 12 months after you signed up. Then we erase it. A copy may remain for up to 14 more days in the database’s backups.

6. Your rights

Québec’s law on the protection of personal information gives you these rights:

  • Access: know what information we hold about you and get a copy.
  • Correction: have your email or first name corrected.
  • Withdrawing your consent: leave the list at any time. We then erase your sign-up.
  • Complaint: to us first, then, if our answer doesn’t satisfy you, to the Commission d’accès à l’information du Québec.

To exercise a right, write to support@ascencia-solutions.ca. We answer no later than 30 days after we receive your request.

7. How to leave the list

Write to support@ascencia-solutions.ca from the address you signed up with, for example with “Remove me from the list” as the subject. We erase your sign-up and confirm it by email, no later than 30 days after your request.

8. Cookies and analytics

The cartabel.ca site sets no cookies. It uses no analytics, no advertising and no third-party scripts.

9. Changes

If this notice changes, we publish the new version on this page, with its date. The French version is the reference version; the English version is provided for convenience.